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FAQs.

WHERE IS YOUR STUFF PRINTED?

All of our stickers & apparel are printed here in Australia.

HOW LONG DOES SHIPPING TAKE FOR STICKERS?

Australia - 3-8 business days

New Zealand - 5-15 business days

Estimated time includes production + delivery. All advertised times are estimates and not a guarantee.

(All orders sent via Australia Post)

HOW LONG DOES SHIPPING TAKE FOR APPAREL?

All of our apparel is made to order, so please allow 3-7 business days for us to make it and get it in the mail. These time don't include Australia post shipping times.

Australia standard - 3-8 business days

Australia express - 1-6 business days (express shipping does not influence production time)

(All orders sent via Australia Post)

HOW MUCH IS SHIPPING?

 

Stickers

Australia standard - FREE

New Zealand standard - $2.20

Apparel

Australia standard - FREE

Australia express - $9.00 (free when you buy 3 or more pieces of apparel)

New Zealand standard - $15.00

For orders containing both stickers and apparel, some orders may arrive in seperate packages due to us having 2 offices (NSW and VIC)

I DIDN'T RECEIVE AN ORDER OR SHIPPING CONFIRMATION

Don’t worry! Just email us over the full name and email you think you used when ordering and we can resend the confirmation email.

I PROVIDED THE WRONG SHIPPING ADDRESS, WHAT DO I DO?

Contact us ASAP and we might be able to change it before it gets shipped. If it has already been sent unfortunately there is not much we can do. If your item gets returned to us, we will let you know so we can resend it. (it will cost you $8 to get it resent)

*it is the customers responsibility to make sure they provide the correct shipping details at checkout. If your order gets sent to the wrong person unfortunately there is nothing we (Stickermize) can do about it.

WHAT IS YOUR REFUNDS, RETURNS & EXCHANGE POLICY?

As we are a small business we have a strict no refund, returns & exchange policy for change of mind or incorrectly chosen product / size Please choose your item carefully.

If a product is wrong or damaged from our error contact us and we will get a replacement sent out at no further costs.

HOW CAN I CONTACT YOU?

Email us - stickermize@gmail.com

Or you can send us a direct message on Facebook or Instagram.