FAQs.
WHERE ARE YOUR PRODUCTS DESIGNED AND PRINTED?
All of our products are designed and printed right here in Australia.
ARE YOUR PRODUCTS GOOD QUALITY?
YES! We only sell premium quality products.
Our stickers are printed on the highest quality vinyl possible. Using the latest Printing technology. Waterproof & UV resistant, our stickers are extremely durable and are made to last outdoors for 5+ years.
Our apparel is printed on premium quality garments using the latest digital printing technology.
DO YOU DO CUSTOM ORDERS?
Sorry but unfortunately we don't do custom orders.
I DIDN'T RECEIVE AN ORDER OR SHIPPING CONFIRMATION
Did you place the order with a different email than your primary? Did you check your spam folder? Maybe you misspelled it. If you still can't find it, please email us at hello@stickermize.com.au with your (full name or order number) And our support team will sort it for you.
HOW LONG DOES SHIPPING TAKE FOR STICKERS?
Australia - 2-8 business days
New Zealand - 5-15 business days
Estimated time includes production + delivery. All advertised times are estimates and not a guarantee.
HOW LONG DOES SHIPPING TAKE FOR APPAREL?
All of our apparel is made to order, so please allow 3-7 business days for us to make it and get it in the mail. These time don't include Australia post shipping times.
Australia standard - 2-8 business days
Australia express - 1-3 business days (express shipping does not influence production time)
International Shipping - 2-4 weeks
HOW MUCH IS SHIPPING?
Stickers
Australia standard - FREE
New Zealand standard - $2.50 AUD
Apparel
Australia standard - FREE
Australia express - $9.00 (free when you buy 3 or more pieces of apparel)
International Shipping - $9.00 AUD
For orders containing both stickers and apparel, some orders may arrive in seperate packages due to us having 2 offices (NSW and VIC)
WHAT IS YOUR REFUNDS, RETURNS & EXCHANGE POLICY?
As we are a small business we have a strict no refund, returns & exchange policy for change of mind or incorrectly chosen product / size Please choose your item carefully.
If a product is wrong or damaged from our error contact us and we will get a replacement sent out at no further costs.
HOW CAN I CONTACT YOU?
Email - hello@stickermize.com.au
Message us on Facebook or Instagram - @stickermize